9bdtk — Safe and Trusted Platform

9bdtk Privacy Policy — Complete Protection of Your Information

Your personal information is completely safe with us. This policy transparently explains how 9bdtk collects, uses, and stores your data.

Last Updated: January 2026

At 9bdtk, your privacy is one of our highest priorities. This privacy policy explains what types of information we collect when you use our website and services, how that information is used, and what your rights are. We ask that you read this policy carefully.

Section 01

1. Types of Information Collected

When you register on the 9bdtk platform, log in, or use our services, we may collect the following types of information:

1.1 Personal Identification Information

  • Full name and username
  • Email address
  • Date of birth (for age verification)
  • National ID or passport information (where applicable)
  • Current address

1.2 Financial Information

  • bKash, Nagad, Rocket, Upay, or bank account information (for transaction processing only)
  • Deposit and withdrawal history
  • Wallet balance information

1.3 Technical Information

  • IP address
  • Browser and device type
  • Operating system information
  • Login date, time, and session data
  • Game activity and betting history
Important: We never store your full payment card number or PIN code. All financial information is processed through encrypted channels.
Section 02

2. Methods of Data Collection

9bdtk collects your information in the following ways:

2.1 Direct Data Collection

When you voluntarily provide information on our platform — such as filling out a registration form, logging in, making a deposit or withdrawal, or contacting our customer support.

2.2 Automatic Data Collection

When you browse our website, certain information is collected automatically, including cookies, log files, and session data.

2.3 Through Third Parties

In some cases, information may be received through payment processors, identity verification agencies, or fraud prevention services.

Section 03

3. Purpose of Using Information

We use the information we collect for the following purposes:

3.1 Account Management

  • Creating and managing your account
  • Completing identity verification (KYC)
  • Ensuring secure login
  • Assisting with password recovery

3.2 Financial Transactions

  • Processing deposits and withdrawals
  • Preventing financial fraud and money laundering
  • Maintaining transaction records

3.3 Service Improvement

  • Personalizing your experience
  • Providing relevant promotions and bonus offers
  • Analyzing and improving platform performance
  • Diagnosing and resolving technical issues

3.4 Responsible Gaming

  • Identifying potentially problematic gaming behavior
  • Implementing self-exclusion and limit-setting requests
  • Providing support when needed

3.5 Legal and Regulatory Compliance

Information is used to meet applicable legal obligations, resolve disputes, and enforce our terms and conditions.

Section 04

4. Data Storage and Security

9bdtk applies industry-standard security measures to protect your information:

4.1 Encryption

Our platform uses SSL encryption technology, which keeps all data transfers between your browser and our servers secure. Sensitive information is stored in an encrypted state in our databases.

4.2 Access Control

Only authorized personnel can access your personal information. Each staff member is granted the minimum necessary access, and all access is logged.

4.3 Regular Security Testing

Regular penetration testing and vulnerability assessments are conducted to ensure the security of our systems.

Notice: No data transmission over the internet is 100% completely secure. However, we take all reasonable and effective steps to keep your information protected.
Section 05

5. Sharing Information with Third Parties

9bdtk does not sell your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Necessary information may be shared with trusted third parties who assist us with payment processing, identity verification, technology infrastructure, and customer service. These partners are bound by strict confidentiality agreements.

5.2 Legal Obligations

If we are required to provide information under a court order, directive from a government regulatory body, or applicable law, we will comply.

5.3 Fraud Prevention

Information may be shared with relevant agencies to assist in investigating fraud, money laundering, or other illegal activities.

5.4 Business Changes

In the event of a business merger, acquisition, or asset sale, user information may be transferred. We will notify you in advance if such a change occurs.

Commitment: We never sell or rent your personal information to third parties for marketing purposes.
Section 06

6. Cookies and Tracking Technologies

9bdtk uses cookies to improve the performance of our website and to provide you with a personalized experience.

6.1 Essential Cookies

These cookies are necessary for the basic functionality of the website — such as maintaining your login session, verifying security, and remembering your preferences. They cannot be disabled.

6.2 Functionality Cookies

These cookies remember your language preferences, account settings, and game preferences so that you get a customized experience each time you log in.

6.3 Analytics Cookies

We collect anonymized data to analyze platform usage. This helps us improve the quality of our services and does not reveal your identity.

6.4 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

Section 07

7. Your Rights

You have the following rights over your information:

7.1 Right to Access

You can request from us at any time to find out what information we hold about you.

7.2 Right to Correction

If there is any error in the information we hold about you, you may request that it be corrected.

7.3 Right to Deletion

In certain circumstances, you may request that your account and information be deleted. However, we may be required to retain certain information due to legal obligations or the need to resolve disputes.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

7.5 Right to Opt Out of Marketing Communications

You may unsubscribe from our marketing emails or notifications at any time. This will not affect communications necessary for managing your account.

Exercise Your Rights: To exercise any of the above rights, contact us via live chat or email ([email protected]). We generally respond within 30 days.
Section 08

8. Protection of Minors

9bdtk is only for those aged 21 or above. We do not intentionally collect personal information from anyone under the age of 21.

We conduct an age verification process at the time of registration. If we find that a minor has created an account, we will immediately close that account and delete all related information.

To Parents and Guardians: If you believe a minor member of your family is using our platform, please contact us immediately.
Section 09

9. Data Retention

We retain your information only for as long as necessary:

  • Account information is retained for as long as your account remains active.
  • Even after an account is closed, certain information is retained for a specified period to meet legal and regulatory requirements.
  • Transaction records are kept for the period required by financial and legal obligations.
  • Relevant information is retained until a dispute is resolved.

Once the specified period has passed, we securely delete or anonymize the data.

Section 10

10. Changes to the Policy

9bdtk may update this privacy policy from time to time. For each change:

  • The "Last Updated" date at the top of the page will be changed.
  • For significant changes, we will send a notification to your registered email.
  • Continuing to use the platform after a change is made will be considered as your acceptance of the new policy.

We recommend that you visit this page regularly to stay informed about the latest updates.

Section 11

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Live Chat

Direct support in Bangla is available 24 hours a day, 7 days a week.

For more details, please visit our Terms and Conditions and Responsible Gaming pages.